Privacy Policy

Tale Production Limited
Last updated: 2026

Tale Production Limited (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website (www.taleproduction.com), contact us, or work with us.


1. Who We Are

Tale Production Limited
Registered in England and Wales
Registered address: 4 Cross Street, Beeston, Nottingham, NG9 2NX
Email: hello@taleproduction.com

We are the “data controller” for the purposes of UK GDPR.


2. What Data We Collect

We may collect and process the following types of personal data:

a) Information you provide to us

  • Name

  • Job title

  • Company name

  • Email address

  • Phone number

  • Information you provide in enquiry forms, emails, or contracts

b) Information we collect automatically

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on pages

  • Referral source

This data is collected using cookies and analytics tools.

c) Project-related data

If you work with us on a video project, we may collect:

  • Filmed images or video of individuals

  • Audio recordings

  • Written content

  • Contributor names and roles

This will only be used for agreed project purposes.


3. How We Use Your Data

We use your data to:

  • Respond to enquiries

  • Provide our services

  • Manage projects and contracts

  • Send proposals and invoices

  • Improve our website and services

  • Meet legal and regulatory obligations

  • Market our services (only where lawful and appropriate)

We do not sell your data to third parties.


4. Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Contract – where processing is necessary to deliver a service

  • Legitimate interests – to run and improve our business

  • Consent – where you have explicitly agreed

  • Legal obligation – where required by law


5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your data, including:

  • Secure cloud storage

  • Restricted access to data

  • Encrypted devices where appropriate

  • Secure file transfer systems

  • Regular system updates

We retain data only for as long as necessary for the purpose it was collected.


6. Sharing Your Data

We may share your data with trusted third parties only where necessary, including:

  • Accountants

  • IT and cloud service providers

  • Freelance crew or collaborators (where relevant to a project)

  • Legal or regulatory authorities (if required)

All third parties are required to handle your data in accordance with this policy and applicable law.


7. Filming and Photography

Where we film individuals:

  • We obtain consent or rely on legitimate business purposes

  • We follow client data protection policies where applicable

  • We use footage only for agreed purposes

If footage is used for marketing or portfolio purposes, this will be agreed in advance.


8. Cookies

Our website uses cookies to:

  • Analyse website traffic

  • Improve user experience

  • Measure performance

You can control or disable cookies through your browser settings.

A separate Cookie Policy may be provided.


9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of your data

  • Request deletion of your data

  • Object to processing

  • Request restriction of processing

  • Request data portability

  • Withdraw consent

To exercise these rights, contact:
📧 hello@taleproduction.com


10. Data Retention

We keep personal data only for as long as necessary:

  • Enquiry data: up to 24 months

  • Client project data: as per contract or legal requirements

  • Financial records: as required by HMRC


11. International Transfers

We may use cloud services that store data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place.


12. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be published on our website.


13. Contact & Complaints

If you have any questions about this policy or how we use your data:

Email: hello@taleproduction.com

You also have the right to complain to the Information Commissioner’s Office (ICO):
www.ico.org.uk

Video Creation Guidlines

The following list will vary based on each of your product/service types and distribution channels. This scope is defined during the initial free consultation.

Live Action

Production

  • Tone and style
  • Framing, composition, frame rate
  • Lighting style camera movement
  • Environment setup
  • Voiceover style
  • Post-production
  • Colour grading
  • Audio
  • Resolution
  • Titles and text
  • Editing style
  • Subtitle style
  • Music style
  • End frames/ call to actions

Animation

  • Storyboarding and narrative template
  • Colour palette line weighting and style consistency
  • Animation styles
  • Character and asset design
  • Typography library of animated assets
  • Transitions sound effects
  • Logo animation templates

Motion Graphic Template Assets

  • Titles and text
  • Text call outs
  • Transitions
  • Timers and graphs
  • Countdowns and progress bars
  • Dynamic backgrounds
  • Intro and outro’s video
  • Effects callouts and pointers
  • Social media content agenda’s / data visualisation
  • Event-specific MOGRTs

Drag and Drop Assets

  • Logo animation
  • Shape transitions
  • Social media overlays
  • Dynamic backgrounds
  • Motion icon loops
  • Colour grading LUT’s
  • Animated stickers